• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎07-17-2024 03:39 AM

HP Recommended
Product: HP DeskJet 2723 All-in-One Printer

Getting E1 while print is send

Category:
1 REPLY 1

‎07-17-2024 04:40 AM - edited ‎07-17-2024 04:42 AM

HP Recommended

envy error codes

Error_CodesDescription
E0Unusable_cartridge
E1Paper_size_mismatch_error
E2Sensor/Paper_length_mismatch_error
E3Ink_carriage_stall
E4Paper_jam
E5Scanner_failure
E6General_printer_error
E9Update_error



Ink might not be genuine HP (just guessing)

 

try a reset

 

Reset the 2720

  • Disconnect the power cable while the printer is on.
  • Press and hold the power button and cancel button together and plug the power cable simultaneously.
  • Continue to hold for 20 seconds and let go the buttons and allow the printer to initialize

 

 

maybe this video might help

https://www.youtube.com/watch?v=Nx7n_MgMDnQ&ab_channel=PrinterGuruji

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.