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02-02-2023 12:05 PM
I went to print something this am and got this error "Load Tray 1. Plain, Oficio." I never use tray one, I always use Tray 2, which holds about 2 inches of paper. I went into settings and it acknowledges using Tray 2. I shut power off, unplugged, wait a minute of two. Problem persists. I need Tray 2 to work again
02-02-2023 08:07 PM
This error is triggered when a document print job is requesting a paper size or type that is not loaded in the printer. In This case officio. Often happens if you try to print a PDF with the choose size based on document settings rather than specify the size of media.
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