cancel
Showing results for 
Search instead for 
Did you mean: 
mmattern
New member
2 1 0 0
Message 1 of 3
147
Flag Post

Green plastic guide has degraded and become sticky, denting and discoloring my printouts

HP Recommended
Photosmart D110
Microsoft Windows 10 (64-bit)

My printer was causing yellow-ish dents in every print out. After taking apart the back I finally found the culprit. The green part has plasticized and become a sticky mess, which is sticking to the paper causing it to grab and dent and leave a yellow-greenish residue behind. Can I replace this part? I have had no luck cleaning the green sticky degraded plastic part. Thanks for any advice!!

faulty partfaulty part

 

2 REPLIES 2
muhammed_91
New member
1 1 0 0
Message 2 of 3
Flag Post
HP Recommended

I have the same problem with the same part..c4680 photosmart thought it is supposed to be sticky..there is a paper feed problem in every other page can this be the reason ? because i tried everything

 

 

Reply
0 Kudos
mmattern
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

I can see how it's supposed to be sticky to guide the paper, but sometimes cheap plastic goes bad and degrades and gets way too sticky. I was able to use some rubbing alcohol on a cotton swab to clean it up some and it seems to be working better now. But, I'd really like to be able to purchase a replacement for this part.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation