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Level 1
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Message 1 of 3
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Solved!

HP 2630 printer not feeding paper

HP Recommended
HP deskjet 2630

Printer not feeding paper correctly. Rollers are drawing paper in unequally. Seem to be grabbing better on right side.

doesn’t help using one sheet or multiple sheets or assisting the feeding. 
had printer for a couple of months only and used it about 5 times!!! 
not pleased. Anyone with same issue? help?!! 
many thanks 

image.jpg

2 REPLIES 2
Level 12
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Message 2 of 3
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HP Recommended

There is a foreign object inside the printer that is blocking straight paper feed.

Remove the paper, take a flashlight to see better interrion of the printer where you load paper and check for something that shouldn't be there it's probbably on the left side.

There are also small doors on the bottom side of the printer you can open those too to have better look and access, don't forget to close them later.




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Message 3 of 3
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HP Recommended

Thank you Valsimot.

you were exactly right. We did this a couple of days ago. A curtain hook had fallen into the printer.

problem solved now.

many thanks for your response.

 

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