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12-09-2021 02:56 AM
My HP Deskjet printer 2700 shows E4 error. I have already tried all the recommended steps of removing paper jam. Apparently there is no more papers stuck inside but still my printer throws E4 error. I am out of warranty period. Could not contact the HP support team as well. Kindly suggest a way forward.
12-14-2021 05:04 AM
@Suku84, Welcome to the HP Support Community! I’m here to help.
I understand the printer is stuck on an E4 error which refers to a paper jam. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.
Make sure you have tried the steps mentioned in this document - 'E4' Error Displays (Paper Jam)
Check if the print carriage is moving freely.
If the error persists and there is no jam inside the printer, I'm afraid this is a hardware failure.
If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.
Keep me posted for any other assistance.
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Have a great day!
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