HP 5520 system hang up

[WVB1]

HP 5520 Serie [Personal Information Removed]. Message Load Plain Paper. Text SHOW ME and OK. Stays in this loop. Tried turning off power number of times - no result.

[Rainbow23]

Hi @WVB1,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with your HP printer wherein you get a message to load paper.

Please follow the steps below to perform a power reset:

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Unplug the power cord from the wall outlet.
3. Wait at least 60 seconds.
4. Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
5. Reconnect the power cord to the rear of the printer.
6. Turn on the printer and try printing.

You may also refer to the steps in this document

Let me know if this works.
Take care and have a good day.

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