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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- HP 6700 premium says it's out of paper, and its not.

Create an account on the HP Community to personalize your profile and ask a question
04-13-2021 11:30 AM
Welcome to the HP support community.
I understand that you are getting false out of paper error, follow these steps to fix the issue.
Are you trying to print from ADF or input tray.?
Meanwhile:-
Reset the printer
Reset the printer to recover from printer errors or failures.
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If your printer has a rechargeable battery, remove it.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
NOTE:HP recommends plugging the printer directly into a wall outlet.
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Turn on the printer to complete the reset.
Clean the paper pick rollers on a printer where the paper tray is located on the bottom.
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Turn off the printer.
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Wait until the printer is idle and silent, and then disconnect the power cord and any cables from the rear of the printer.
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Remove the paper stack from the input tray.
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Lift the printer and place it on its side or back.
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Pull out the paper tray, and then locate the gray paper pick rollers.
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Lightly dampen a cotton swab with water, and then squeeze it to remove any excess water.
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Clean the rollers with the swab, rotating the rollers with your fingers to completely clean them.
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Allow the rollers to dry for two minutes.
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Set the printer upright.
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Reconnect the power cord, and then turn on the printer.
Refer this HP document for more troubleshooting steps:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several other.
Cheers.
Sandytechy20
I am an HP Employee