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HP Recommended
Microsoft Windows 11

Just purchased HP 7006, when printing on 4x6 photo paper, it prints right at the top with a large space at the bottom. Checked all settings and shows 4x6, tried with borderless printing on and off with the same result. If this has proved to be a major problem for other users then I shall have to consider returning the printer and getting a refund. Not what I have come to expect from HP printers, very disappointed.

1 REPLY 1
HP Recommended

@LCRThomas 

 

Welcome to the HP English Community --

 

I don't know if the suggestions in this message will answer the question or not.

 

The suggestions do make a couple of assumptions, including that the printer is not in some way "stuck" on the idea that it cannot print borderless not matter what else is set, adjusted, tried.

 

What if?

So, what if you try everything suggested here and perhaps stuff you find elsewhere,

and

It's all rubbish...

 

In the case of a "stuck" printer, perhaps try the power reset / restart -

Unplug the printer while switched on

Wait a couple of minutes

Plug in printer to a standard wall outlet

Boot if necessary or let it start on its own...

 

The restart won't harm a healthy, network connected printer.

It does sometimes fix odd issues, including those that defy other solutions.

 

Continuing...

Check that the printer supports the Paper Size, Type, and Weight you are using.

 

Media Size (facet)Letter; A4; Legal; B5; 4 x 6 in; Executive
Media Sizes Custom (imperial)3.5 x 5 in to 8.5 x 14 in
Media Sizes Custom (metric)88.9 x 127 mm to 215.9 x 355.6 mm
Media TypesPlain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Light/Recycled
Media Weight Recommended (imperial)16 to 28 lb
Media Weight Recommended (metric)60 to 105 g/m²
Media Weights Supported, By Paper Path (Imperial)Plain paper: 16 to 28 lb; Envelopes: 20 to 24 lb; Cards: up to 110 lb; Photo paper: up to 66 lb
Media Weights Supported, By Paper Path (metric)Plain paper: 60 to 105 g/m²; Envelopes: 75 to 90 g/m²; Cards: up to 200 g/m²; Photo paper: up to 250 g/m²

 

Next,

If "just purchased" does not include having installed the full driver printer software,

please do that -- install the full driver printer software. 

 

After the software is installed, Restart the computer and log in.

 

What?

Depending on the photo print software you are using, it might be best -- or even required -- to have installed the full driver to support your photo printing software.  For example, Irfanview very much wants the full driver to have been installed.

 

 

>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<

HP Easy Start Printer Setup Software – Offline Use Only 

 

 

What else?

 

It is simply good process to have the Paper Size / Type on-printer settings are in place and checked.

 

 User Guide - HP Smart Tank series - 6000, 7000, 7300

Load Small Paper - Starting on Page 30

and (next)

Use EWS to Adjust the Paper Size / type - Page 33

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

 

EWS_9025_Preferences_Tray_and_Paper_Management_All_13EWS_9025_Preferences_Tray_and_Paper_Management_All_13

 

Next,

There are several apps and software that can print your image -- for those paper sizes / types that support the option, Borderless should be available (and actually effective).

 

Example - HP Smart - Simple Photo Print - 4x6 inch - Borderless

HP_Smart_Win_Print_Photo_4x6_All_5HP_Smart_Win_Print_Photo_4x6_All_5

 

General Example - Irfanview - Photo Print - 

Select the Print Size -- Note the various print size options that might include selecting Borderless

Irfanview_Print_Size_and_Location_on_Paper_3Irfanview_Print_Size_and_Location_on_Paper_3

 

======================================

Message Content References

 

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Third Party Software

 

Irfanview > Brilliant Free Photo Viewing, Editing, and Print Software

 

Irfanview provides an exceptional software experience that can be used for a variety of scan and print tasks, including custom print size, tiles, and the “Mirror” or horizontal flip function, and several other options not found elsewhere.

 

  • Create a Restore Point (optional, recommended)
  • Download the appropriate version (32bit or 64bit) of the program from the Website and install the program
  • Additional information at the website, including: FAQ

 

NOTES

  • Both 32bit and 64bit software versions for Windows are available.
  • Irfanview is also available as a Windows 10 (or higher) Application from the Microsoft Store

 

For example,

Irfanview 64bit version – Information and Download

 

Software and All Plugins for 64bit version: https://www.fosshub.com/IrfanView.html

 

Plugins can be added to your installed Irfanview software.

For example, Plugins can be added to installed Irfanview software to open additional file types.

Open Installed Irfanview software > Help > Plugins

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank 7006 All-in-One  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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