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03-04-2023
08:27 AM
- last edited on
03-05-2023
10:52 AM
by
MayS
Hello Community,
we have an HP C7180 serial number: [Personal Information Removed]
This feeds the printer paper but gets stuck in the rear service door area and the paper does not advance. With normal 80gsm paper this happens 1 out of 10 prints.
Is it possible that there is a worn gear or belt drive that is needed to feed? If so, can you repair this? And is this repairable?
I wrote HP Service Center Company transimex an email but I get back a mailer daemon.
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Who can help me in Germany?
The help on the website is like a maze. I am always going in circles.
Thanks for your support
BR