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‎03-04-2023 08:27 AM - last edited on ‎03-05-2023 10:52 AM by Retired

HP Recommended
Product: HP Photosmart C7180 All-in-One Printer

Hello Community,

we have an HP C7180 serial number: [Personal Information Removed]

 

This feeds the printer paper but gets stuck in the rear service door area and the paper does not advance. With normal 80gsm paper this happens 1 out of 10 prints.

Is it possible that there is a worn gear or belt drive that is needed to feed? If so, can you repair this? And is this repairable?

 

I wrote HP Service Center Company transimex an email but I get back a mailer daemon.

 

[content removed]

 

Who can help me in Germany?

 

The help on the website is like a maze. I am always going in circles.

 

Thanks for your support

 

BR

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