HP Colorjet 150nw will NOT pick card stock Letter size

[Nico-Stan]

THIS IS THE MOST INFURIATING situation with HP printers.

Why the heck does a 150nw REFUSE to intake card stock? I'm trying to print badges (avery 5392), evidently, US Letter, and the printer (onto which I have printed only 10 A4 pages) will NOT intake the paper - it start the intake but jams the paper at the bottom. Evidently, I have set the paper thickness to cardstock, played with different thicknesses, etc.). Support has ended as I was hoping to use this at a remote site we are rarely in, ergo the low usage. HELP! I can play A4 regular thickness but nothing in Letter size badge/card thickness. 

HELP!

[Valsimot]

Too heavy paper, the printer will struggle to pick it up from the tray.

[Nico-Stan]

If Avery paper 5392 is heavy, then this world is flat.

It must be from the settings - I just need to figure out which option of letter heaviness can pick up. 

[Valsimot]

Let us know what you figured out.

[Nico-Stan]

So, for everyone looking for an answer to this problem, try various options in terms of paper thickness! I tried with the one above the "regular" and it finally worked. 

HP - absolutely terrible experience.

Not a happy customer here.