HP Deskjet 4122e wont print on card

[smac23]

I recently bought the HP DeskJet 4122e printer, I purposely bought it to print card as it has a top loader feed and I had read various reviews that stated it would print on card. However having finally manged to set it up today it will not print on card, constantly gets stuck.

Anyone j=have the same problem/ suggestions?

[Dragon-Fur]

@smac23 

This printer supports paper sizes, types, and in the weights specified:

Product Specifications for the HP DeskJet 4122e All-in-One Printer  

Section Paper Handling

For example,

Media weight supported (metric)

A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

The printer does not support Borderless (edge to edge) printing.

If the paper size, type (ISO Index card), and weight is within the specifications,

check whether the printer is aware of the paper you are trying to use.

User Guide

Pages 10-16

And section Change the default paper size detected by printer on Page 17  (EWS)

Example - Retain / Modify / Check the Paper Size & Type - Tray and Paper Management

EWS

Retain_Printing_Preferences_10

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 4122e All-in-One Printer 

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

Note that Concierge assistance is only available for registered HP+ printers.

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

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