cancel
Showing results for 
Search instead for 
Did you mean: 
Ernie19
New member
2 1 0 0
Message 1 of 4
124
Flag Post

Solved!

HP Deskjet F2480 fails to print

HP Recommended
Deskjet F2480
Microsoft Windows 10 (32-bit)

Paper feeds through without printing when requested. "HP Print and Scan Doctor" has not helped. Information orange light flashes - start button commences paper feed - then repeats and turns off. 

3 REPLIES 3
Jay_G24
HP Support Agent
HP Support Agent
10,891 10,861 795 890
Message 2 of 4
Flag Post
HP Recommended

Hi @Ernie19,

 

I'd like to help!

 

To better assist you - 

 

1) Are you able to make copies using the printer?

 

2) What's the application you are trying to print from? Have you tried printing from a different application or devices? 

 

Meanwhile, Let's try a power reset on the printer

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Ernie19
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

I have now managed to print, but the fault hasn't disappeared completely. With some patience and adopting your advice, the printer eventually works OK. However, when first turned on, it still does a half feed without anything in the print queue, and the yellow information light winks. Pressing the start button again causes the paper feed to complete. It then seems to print any new document satisfactorily. I will assess the situation when I next need to print.  I'll be in touch again if still in trouble. 

Thank you for your reply. 

Reply
0 Kudos
Jay_G24
HP Support Agent
HP Support Agent
10,891 10,861 795 890
Message 4 of 4
Flag Post
HP Recommended

Sounds good.

 

You may also try the steps in the document to resolve the issue-The Printer Does Not Pick Up or Feed Paper

 

Let me know how this goes!

 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation