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KVerrillo
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Message 1 of 2
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HP ENVY 5661 WON'T COMPLETELY PRINT ON STICKER PAPER

HP Recommended
HP ENVY 5661
Microsoft Windows 10 (32-bit)

I have changed the paper type to photo paper.  The printer acts like it is printing properly, but the result is a half complete print job.  I am using heavyweight printable sticker paper from The Paper Studio.  I can't figure this out and this sticker paper is expensive.

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@KVerrillo

 

I reviewed your post and I understand that you are facing issues printing on stickers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you refer to the link and check the paper handling section to make sure that the paper you are using is supported.

 

https://support.hp.com/us-en/product/hp-envy-5660-e-all-in-one-printer-series/6809225/document/c0503...

 

Meanwhile, root uninstall the printer and then reinstall it and test.

 

Here is how it is done.

 

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the PC

14.) Download and install the printer software from the below link.

 

http://hp.care/2nikIQ9

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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