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HP Recommended
HP ENVY Pro 6455 All-in-One Printer

I own a HP ENVY Pro 6455 All-in-One Printer:

 

Product:             5SE45A

[personal information removed]

 

The input printer tray got damaged and I need to purchase a replacement part.

 

From the following support document:

 

https://support.hp.com/us-en/document/c06719448

 

it appears that I need part number 4LW49-60004 or 4LW49-60040.

 

However, it is not clear which specific part I need for my printer or where I can go to purchase such a part.

 

Any guidance would be greatly appreciated.

 

Unfortunately, the Virtual Assistant wasn't any help with this inquiry.

1 REPLY 1
HP Recommended

@routerbridge, Welcome to the HP Support Community! I’m here to help.

 

As this is a hardware issue, 

  • I've sent you a private message with further instructions to resolve this issue.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.