-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- HP Envy 5055 Cardstock printing off center

Create an account on the HP Community to personalize your profile and ask a question
04-05-2022 11:33 PM
I have often printed on cardstock with this printer before today. today, it is printing off venter. It is leaving about 3 inch space at the beginning of the page which means the end of the page is not printing on the paper. I have tried printing the same page with regular paper and it worked. However, I did have a problem on regular paper when doing double sided.
The other day, I did have a paper jam for the very first time with this printer...I cleared it and finished printing that day without other problems but today, I can't.
I have tried restarting the printer as well.
What can I do?
04-05-2022 11:45 PM
That printer model doesn't support cardstock, it will print when new but with more and more printing on cardstock printer mechanics start to weak and cardstock paper feed issues begin, while on plain paper everything works.