I used to be able to print photos with no problem. However when I last tried after an update to the firmware, I found that I got an 'Out of Paper' error whenever I tried to print any photo (4" by 6"). I have tried two different packs of paper now (180 GSM) the same as I have always printed on. I cannot update the firmware as it says it is up-to-date and it updates automatically anyway as it is always connected to the wifi network.
I have tried the suggested fixes such as cleaning the pickup rollers and resetting the printer. It prints on plain paper and A4 photo paper fine.
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