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‎10-20-2023 09:08 PM

HP Recommended
Product: HP LaserJet Pro MFP M148dw

My HP Laser Jet Pro MFP M148dw has a message "Load tray 1 Plain, letter.   I  have taken paper out of tray and moved the rails but still will not work.  Looking for suggestions on how to get rid of this error message and get my printing back, thanks.

1 REPLY 1

‎10-21-2023 02:06 AM

HP Recommended

You need to ensure that the paper sizes and types on your computer and on your printer match. 

If your printer is set to print on A4 and you send a print job size letter the printer will inform you to load tray 1 plain letter.




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