• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
HP LaserJet M110we Printer
Microsoft Windows 10 (64-bit)

Printer start as normal, but paper is only moved millimeters. Only if i nudge it it is eventually taken up. Print is normal.

All diagnose I run HP print Dr. & HP smart show everything in order.

is there any way to improve the grip of the rollers?

1 REPLY 1
HP Recommended

@paranoidPrinter, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If your HP LaserJet M110we Printer is having trouble feeding paper properly, there are a few steps you can take to potentially improve the grip of the rollers:

Clean the Rollers: Over time, dust and paper residue can build up on the rollers, reducing their grip. Use a lint-free cloth slightly dampened with water to clean the rollers inside the printer. Allow the rollers to dry completely before using the printer again.

Replace Rollers if Necessary: If cleaning does not resolve the issue, the rollers may be worn out and need replacement. Consult your printer's manual or HP support for guidance on obtaining and replacing rollers.

Check Paper Quality: Ensure that you are using the recommended paper type and weight for your printer. Poor quality or very smooth paper can cause feed issues.

Adjust Paper Guides: Make sure the paper guides in the paper tray are aligned properly with the paper. They should be snug but not so tight that they bind the paper.

Fan the Paper Stack: Before loading paper, fan the stack of paper to reduce static buildup and ensure that the sheets are not sticking together.

Use Recommended Tray Capacity: Do not overfill the paper tray as it can lead to feeding problems. Make sure you're within the recommended capacity.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.