• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended

My HP LaserJet P1505 Printer works well in it comes to printing one page, two pages, and more, the printer  paper jam.

 

Help, please. Thank you

2 REPLIES 2
HP Recommended

Hi @Meh_di 

 

Welcome to the HP Support Community.

 

I'd like to help!

 

Follow these steps to resolve the issue. It might not be necessary to complete all the steps.
NOTE: 
Paper jam messages can be true or false. The product might report a paper jam when there is not any paper jam. The following steps resolve both true and false paper jam messages.
  CAUTION: 
Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage they cause is not covered by the warranty.
 
Paper jams might result in loose toner on the page. If you get any toner on your clothes, wash them in cold water. Hot water permanently sets the toner into the fabric.
 
When you remove jammed paper, pull the jammed paper straight away from the product. Pulling jammed paper out of the product at an angle can damage the product.
 
Click here for the remaining steps. 
 

Hope this helps! Keep me posted for further assistance.
Please click Accepted Solution if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

 

The secode paper stay half inside the printer and show me error message

you can see this image to understand well the issue:

printer.jpeg

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.