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‎09-20-2023 02:08 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP Laserjet 2300 (yes, I know it's old) keeps  trying to grab more times than necessary to move paper forward, so it pulling more than a sheet at a time and jamming printer, happens randomly from either tray. Not sure if it's a driver issue for Win10, it wasn't such an issue with Win7. Plain bond paper, 20#, not heavier. 

2 REPLIES 2

‎09-20-2023 06:14 PM

HP Recommended

Quite often this is caused by a sticking solenoid in the feeder drive that allows the mechanism to rotate several times. Many videos on YouTube on fixing this issue. Random selection https://www.youtube.com/watch?v=LtJbJw6m34I

 

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Laserjet 2300 Multi Page Duplex Jam: a Solenoid Fix
Laserjet 2300 Multi Page Duplex Jam: a Solenoid Fix
youtube.com/watch?v=LtJbJw6m34I
There are many descriptions of this problem online (here for example: http://www.fixyourownprinter.com/forums/laser/47529), but I couldn't find any pictures or videos detailing precisely how and where this problem occurs. So in the interest of extending the life of HP 2300's everywhere and ...
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‎09-22-2023 11:55 AM

HP Recommended

thanks! I'll look into that..

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