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HP Recommended
HP M203dw
Microsoft Windows 10 (64-bit)

HP printer M203dw has status: Jam in output bin. Open top cover and release clearance lever. Clear Jam. 

I have open all covers and check bins and don't see any paper jams. I have tried resetting printer and still get the same status. Tried changing toner and drum and resetting printer again. Still get same status. The only thing I'm no sure of doing yet is releasing the clearance lever. Not sure what that is. I've gone through  manuals and parts list and search the internet and there is no mention of a clearance lever on this printer. Exactly what is the clearance lever and where is it? 

1 REPLY 1
HP Recommended

@cesar1231

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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