HP Office Jet Printing on Cardstock from Document Feeder

[Lulwind]

I have a new printer with which I am struggling to get to grips with. I would like to print on cardstock which isn't going through the main tray very well. I bought this printer as it was said to be able to print on the cardstock I regularly use. I would like to try and print on it using the document feeder as gravity/top-loading may help. For the life of me I cannot work out how to get the print job to go via the document feeder. I have tried searching online, the printers online manual, youtube....etc. Hoping someone can help me, for which I will be forever grateful. Many thanks.

[Dragon-Fur]

@Lulwind 

Welcome to the HP Community.

The Short Answer

• ADF is for Plain Paper Stock > Scan and Copy
• Printer supports Index Card Stock > 163 to 200 g/m² (card)
• If not done, Install the Full Feature Software / full driver printer software
• When relevant (and if supported), create a Custom Paper Size form for your paper size
• Alert the printer to the Paper Size & Type of paper loaded in the printer tray - Tray and Paper Management
• Set the Printing Preferences - Shortcut and options
• When viewing / setting up the job, select the appropriate paper type (Media) and paper size.  Depending on the weight of the paper, you might be able to select paper type > Brochure / Professional, Thick, Card, or similar

Details / How-to / Examples

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ADF

The ADF will not work - or, at least, it will likely not work.

ADF supports plain paper stock.  ADF is used for Scan and Copy.

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Card Stock

The printer tray supports Card Stock in the sizes and paper weights shown in the Specifications

 Product Specifications for the HP OfficeJet Pro 8024 All-in-One Printer (1KR66B)

Section Paper Handling

Input capacity	Up to 225 sheets
Standard input capacity (cards)	Up to 60 sheets
Standard input capacity (envelopes)	Up to 10 envelopes
Output capacity	Up to 60 sheets
Media sizes supported (metric)	A4; A5; A6; B5(JIS); Executive; Index card A4; 13 x 18 cm; 10 x 15 cm; Photo 2L; Statement; Envelope #10; Envelope C5; Envelope C6; Envelope DL; Envelope Monarch Envelope Chou #4
Media sizes, custom (metric)	Tray 1: 76.2 x 127 to 215.9 x 355.6 mm
Media types	Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, other Photo Inkjet Papers, other Matte Inkjet Papers, other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
Media weight supported (metric)	60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Borderless printing	Yes, on photo paper only (210 x 297 mm)

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Printer Software

Technology Tips Gallery  From our HP Expert greenturtle

HP OfficeJet Pro 8020 / OfficeJet Pro 8030 – Video Library

How to install the Full Feature Software / full driver printer software

HP Officejet Pro 8025 | 8020 | 8035 : Download and install full software solution (updated Feb2021)

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Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

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Custom Paper Size Form

HP Document:

HP Printers - Creating Custom Paper Sizes

Custom_Paper_Size_Form_Card_Example_1Custom_Paper_Size_Form_Examples_2

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Tray and Paper Management

Check / Adjust / Retain the Paper Size and Type at the Printer Display Panel

NOTE  This Section is not applicable to printers lacking a printer display panel.

Open Printer Tray,

    If you have not yet done so, Remove / add desired paper size - type

else

    Wait a few seconds

Close Printer Tray

On the Printer Control Display Panel,

Click Modify / Change / No-Yes (wording varies), adjust the paper size and type, Click OK

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EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent:  Advanced section

Click Apply to save changes

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Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_10

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Printing Preferences

Set the Preferences – Windows

NOTES

• This section is not applicable to Mobile Printing.
• Access to the complete Printer Preferences requires having installed the Full Driver printer software.
• The printer should be selected as the default and current printing device.
• Printing Preferences are available directly from the driver. 
• Printing Envelopes?  See NOTE

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

• When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" or similar.

• No Size?  If the size of the Paper Size is not included in the Drop-down list, consider / try:  Create a Custom Paper Size Form.  Reference:  HP Printers - Creating Custom Paper Sizes

NOTE >> Word > Mailings > Envelopes  :: Preferences and Envelopes 

Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign. 

Example - Printing Preferences - Shortcut "Everyday Printing"

9025_Printing_Preferences_Everyday_3

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Printing Preferences – Shortcuts / Selections

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

Next

Tab Printing Shortcuts

Click / Highlight your preferred Shortcut 

Click Apply > Click OK to exit

Optional - Additional Setup / Information

Make changes to a Shortcut (Model Dependent)

• Select your Shortcut (locked / template or custom) >
• Adjust the settings for paper, source (tray), other settings
• Check all sub-menus in all Tabs
• Click OK to save / leave sub menu

Custom Shortcut

On the main Preferences menu,

Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name

Click OK to save the setup

Side Bar:  Scan Menu for HP Scan

Open section More >

Check / adjust settings in each sub-section

Click OK to save sub-menu changes

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HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8024e All-in-One Printer 

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

Note that Concierge assistance is only available for registered HP+ printers.

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

 HP+ Printers – HP Store / Information

 HP+ Printers

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

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