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12-17-2021 12:03 AM
HP Office Jet Pro 9015e Paper Output Tray is way too small causing pages on large jobs to curl and smudge. Seems like an improper design as out of the box it does not do the job. HP sales said it was the follow-on to the 8610 which was a great printer and it had the correct size for 8 1/2 by 11 paper. We purchased the printers through Amazon since delivery was a lot faster, and they recognize the problem and will take the printer back and offered a refund if we want to take it.
We will be contacting HP sales and corporate as this seems to be actually a design error that no one caught as it just does not make sense.
12-21-2021 12:11 PM
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