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‎10-17-2023 07:27 PM

HP Recommended
Product: HP OfficeJet 8022e All-in-One Printer

I have completely cleaned my printer from head to toe. I printed something and after the last print, it stated that there was a paper jam; however, there is none. It prints amazingly, but this error has been here for the last week. Can I reset it or something? Is there a sensor I hit? Someone help. Thanks!

Category:
1 REPLY 1

‎10-20-2023 09:27 AM

HP Recommended

@The_Goodgurl 

 

Welcome to the HP support community

 

I understand that you are getting a paper jam error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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