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‎08-01-2022 11:32 AM

HP Recommended
Product: HP OfficeJet Pro 9025e All-in-One Printer
Operating System: Microsoft Windows 11

I have a new HP Officejet 9025e.  I just tried to print on a sheet of card stock 8.5x11 size.  110Lb. weight.  The printer will not pick up the sheet and an error message saying there is a paper jam (although there really isn't a jam).  Is it not possible to print on card stock?  Or do I have to keep my old printer for just that one job?  

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