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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended
HP Photosmart Premium TouchSmart Web All-in-One Printer - C309n

For some reason, my HP Photosmart Premium printer isn’t picking up paper for printing. I’ve taken out the back and checked the rollers, and they themselves work fine, but they’re not picking up the paper. 

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