• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
HP Smart Tank 7602
Microsoft Windows 11

Just purchase a HP Smart Tank 7602 printer, first printer purchase in 10 years.  Completed the setup and printed out a test paper and printer is working fine.  Paper loading is where I have an issue, 99% of the time I use 8.5 by 11 inch paper and noticed the tray length doesn't shrink to that length.  I’m guessing the smallest adjustable length is 14.  I pulled the tray out and checked the bottom and the inside and I don't believe the printer tray has an option to reduce to that size.  After looking closer to videos, I noticed people are placing the paper near the front of the tray.  I assume the paper sits in the correct position but am I missing something?

 

If this is correct is there an aftermarket option to block the back of the tray to make the paper fit snug in the tray?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.