HP Smart tank516 Printer is not taking photo paper from the paper tray, and creating paper jam issue

[jagrat_gupta]

Printer does not take photo paper from the tray, and gives "out of paper" issue every time. 

** for normal printing papers it is working fine

[Dragon-Fur]

@jagrat_gupta 

Some of the usual causes of this issue:

• Printer is dirty
• Paper type is not supported - for example, the paper might be heavier than the printer supports or quality of the paper is not adequate
• Settings are incomplete and / or incorrect for the current job
• Printer is not aware of the paper size / type loaded in the tray - Tray and Paper Management
• The paper size is  not supported in the Photo Tray (and should instead be loaded in the main tray)
• Printer Firmware is outdated
• Printer is "stuck" and would benefit from being Reset / Restarted
• Full Driver Printer software needs to be uninstalled / reinstalled

After any hardware / reset / Jam issues have been addressed,

Next, check for job setup (Printing Preferences) and software reload.

Some References

Product Specifications for the HP Smart Tank 516 Wireless All-in-One (3YW70A)

Section:  Paper Handling

Example - Tray and Paper Management

Retain_Printing_Preferences_12

Jams and Feed Problems > Issues and solutions

•  'E4' Error (Paper Jam)
•  An 'Out of Paper' error displays, printer does not pick paper

Printer Reset

HP printer does not turn on

Section:  Internal Power Supply - Step 1

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP Smart Tank 516 Wireless All-in-One 

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