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‎08-17-2022 07:02 PM - last edited on ‎08-18-2022 10:56 AM by Retired

HP Recommended
Operating System: macOS 12.0 Monterey

7E4D9D7D-5F61-4B45-826A-893C3F389739.jpeg

 

fixed 3 paper jams on this printer and I heard a clunking noise and I opened the paper tray and found the white piece. Please help I love this printer it never gave me this much trouble before. 

2 people had the same question
1 REPLY 1

‎08-18-2022 01:17 AM

HP Recommended

It goes under the paper rubber rollers shaft:

 

Valsimot_0-1660806821078.png

 




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