HP laserjet m110w will only print error reports

jsumner · ‎04-21-2025

I'm getting error reports only stating it wont print until the issue is resolved. However, it doesn't state what the issue is? Any suggestions? Thanks!

Hawks_Eye · ‎04-22-2025

Hi @jsumner

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

That’s frustrating—especially when the error message doesn’t specify what’s wrong! Here are some troubleshooting steps that might help:

1. Perform a Hard Reset

Turn off the printer.
Unplug the power cord from the back of the printer.
Press and hold the power button for 30 seconds.
Plug the power cord back in and turn on the printer.

2. Check HP Smart for Account Issues

Some users have reported that Instant Ink or HP Smart account issues can block printing.
Open HP Smart and check for any account-related notifications.
If enrolled in Instant Ink, ensure your subscription is active.

3. Factory Reset the Printer

If the issue persists, try a factory reset:
- Open the HP Embedded Web Server (EWS) using the printer’s IP address.
- Navigate to Settings > Restore Defaults.
- Select Restore Factory Defaults and confirm.

Let me know if any of these steps help! 😊

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards,

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 

jsumner · ‎04-25-2025

I appreciate the support, but I'm getting ready to toss this printer out the window. It's barely two years old! I tried entering the IP Address into a browser and it's asking me to create an account. I tired the other options none worked. Is there a human I can actual talk to so they can walk me through the steps?

Hawks_Eye · ‎04-28-2025

Hi @jsumner

We sincerely thank you for your patience and co-operation during this troubleshooting process.

I’m really sorry you’re dealing with this—it sounds incredibly frustrating, especially since the printer is still fairly new. I completely understand your frustration.

I'm sending you a private message to guide you on the next steps.

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

Take care and have a great day!