HP officejet 9010 Cover door won't open for paperjam

[Delakando]

So I get a paperjam in my printer. It shows me a diagram to open the front panel and then to open the top cover door so I can access the paperjam inside. Front door opens up fine but the second cover panel refuses to budge.

How the hell do I open it when it feels like its locked in place?

Please do not send me some dumbass copypasta reply **bleep**.

[Echo_Lake]

@Delakando

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,

The printer might report a paper jam even when there is no jammed paper. If you have already performed the steps from the document Paper Jam Error: https://support.hp.com/in-en/document/c04100778 and the issue persists, it could be a hardware failure. 
 

Please reach out to HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/  
 

Hope this helps!              
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