HP officejet pro 8710. False paper jam error

[Maxfrancou]

I'm having the Same issues printer jam error message I've taken all the steps and reset printer, still error message there is NO jam in the automatic feeder. My printer is fully reset to factory config. I have checked everything several times. I can print to this printer just fine from my PC, but I am not able to do anything from the printer control panel. If I click on "OK", the message just keeps coming back. But i have changed my wifi code and now i can't print prom my PC.

HP OfficeJet Pro 8710 series

Seriel Number: [personal info removed]

Service ID: 28351

FW Revision: WBP2CN2224BR (Secure)

FLOWS revision OFFICIAL

Patch Revision: 0

Total engine page count: 8781

FB page count: 0/0

ASIC: 00000000

T VAL: 190

Error Code: 00000000

[Nal_NR]

Hi @Maxfrancou,

Welcome to the HP Support Community. 

I'd like to help!

If you have performed the steps from this document here and still facing issues, then it could be hardware. 

If the issue persists, I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!