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11-22-2022 09:44 AM - last edited on 11-24-2022 09:54 AM by Ric_ob
HP7740 OfficeJet Pro - one sheet of 2 large labels - one whole label COMES OFF into my printer and I can not get it out
I can see - from the rear door but it is stuck - when I do get a little piece it just tears - CAN'T get my hands on enough to get a good grip to pull it. HELP ME please
11-27-2022 07:50 AM
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issues with your HP printer wherein the labels are getting stuck in the rollers of the unit.
I suggest that you follow the step 2 in this document to clean the rollers.
Let me know if this works and have a good day.
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