HP9025e will not print card stock

[insectdoktor]

Hp9025e will not print on card stock, all I get is a jam error message every time

[Dragon-Fur]

@insectdoktor 

Welcome to the HP Community.

There are lots of places printing on card paper can work as expected or can go side-ways.

Please help us understand what you are doing and what you have already tried.

• Is the paper you are using a supported paper size and paper weight?  (Printer Specifications)
• Is the Full Feature Software / full driver printer software installed?  (HP Smart AND full driver installed)
• Is the printer aware of the paper size / paper type loaded in Tray 2? (Printer Display / EWS)

And

• Does the printer print on plain paper?
• Does the printer pass its alignment and diagnostics? (Printer Jam Troubleshooting)
• Which software / application / program are you using to view / set / submit the print job?

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References / Resources

Product Specifications for the HP OfficeJet Pro 9025e All-in-One Printer (1G5M0A) 

Paper Handling

HP OfficeJet Pro 9010, 9020 Printers - Paper Jam Error

Retain_Printing_Preferences_9

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9025e All-in-One Printer 

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Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

Note that Concierge assistance is only available for registered HP+ printers.

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

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