• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
HP Ink Tank Wireless 410

Hi,

 

I have a HP 410 Inktank printer. From last some time printer is sensing wrong paper size. Even when input tray has A4 papers, with the paper guide at right position, and in all settings the paper size is showing A4, still when i give a print command it says paper size mismatch.

 

When i copy anything a 6 x 4 size miniature copy comes, on giving print directly from printer, like page report, it again comes in smaller size ie around 1/3 of actual.

 

I have checked for any obstructions in paper path, also tried cleaning the paper rollers, but nothing is working.

 

I believe the printer is sensing wrong input paper size now.

 

Sometimes it pulls paper just an inch inside than E1 error comes.

 

 

How can i fix it? Is there a way to reset the paper guide tab mannually ?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.