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12-11-2020 10:37 AM
Product: Officejet Pro 8022
Operating System: Microsoft Windows 10 (64-bit)
An 8022 that I supplied to a customer has developed a high pitched squealing noise. It only happens when the printer is either loading the paper or ejecting it (after printing). The print quality is not affected and the printer works perfectly in all other respects. Unfortunately in the home office environment, the squealing noise is quite loud and pronounced, only slightly better if "Quiet Mode" is selected.
Any suggestions? The printer is only 3 months old.
1 REPLY 1
12-22-2020 03:46 AM
@azule, Welcome to HP Support Community!
The possible condition could be due to the wear and tear of rollers in the printer. The printer needs service, since it is still in the warranty period, I'd suggest you reach out to HP Support in your region regarding the service options for your printer.
Hope this helps!
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