How do I clear a paper jam on hp envy 6000e

[Cazcaz]

Hi how do I clear a paper jam on hp envy 6000e

[Nal_NR]

Hi @Cazcaz,

Welcome to the HP Support Community. 

I'd be glad to help you! 

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

1. Automatically clear the jam

Paper jams can be real or false. The printer might report a paper jam even when there is no jam.

On the printer control panel, press the Cancel button to automatically clear the paper jam.

2. Clear jammed paper from the printer

Paper jams can occur in multiple areas of the printer. If you cannot find the paper jam in one area, continue to the next area until the jam is located.

Click here for the remaining steps.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.