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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- How do I remove the paper tray

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1 REPLY 1
08-21-2023 07:15 PM
Hi @Turnley,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To remove the paper tray from an HP ENVY 6430e All-In-One Printer, you can follow these steps.
- Turn Off the Printer: Before you start, make sure the printer is turned off. This ensures your safety and prevents any accidents.
- Open the Paper Tray Cover: Locate the paper tray cover, which is usually at the front or bottom of the printer, depending on the model. This cover might have a finger grip or a small indentation to help you open it. Gently pull it down or towards you to reveal the paper tray.
- Remove the Paper: Take out any paper that might be loaded in the paper tray. If there's paper, gently slide it out to prevent any damage.
- Locate the Latch or Release Button: In most HP printers, there will be a latch or release button that holds the paper tray in place. It's often located on the bottom or rear of the paper tray.
- Release the Tray: Press the latch or release button, and while holding it down, gently slide the paper tray out of the printer. You might need to apply a bit of pressure, but be careful not to force it or cause any damage.
- Inspect and Clean: After you've removed the paper tray, it's a good idea to inspect it for any debris or paper dust that may have accumulated. You can clean it with a dry, lint-free cloth if necessary.
- Reassemble: To put the paper tray back, simply reverse the process. Slide it back into its slot until it clicks into place. Make sure it's securely in position.
- Reload Paper: If you removed paper from the tray, don't forget to reload it properly. Ensure that the paper is aligned correctly and within the recommended paper capacity.
- Close the Paper Tray Cover: After the tray is securely back in place and loaded with paper, close the paper tray cover.
- Turn On the Printer: Power on the printer and check to ensure it recognizes the paper tray.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
Raj_05
HP Support Community Moderator
HP Support Community Moderator
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