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‎05-24-2021 03:42 AM

HP Recommended
Product: Laserjet Pro MFP M281fdw
Operating System: macOS 10.15 Catalina

Hi there,

My printer fell off the shelf 😕 and I have put it back and reconnected it all and it appears to be working. However, i have 2 parts that seem to have come off from somewhere that I now have no clue where they go.

Is there some sort of exploded parts chart somewhere for the Laserjet Pro MFP M281fdw or can i email a photo of each part to see if anyone can identify it and where it goes?

IMG_2938.jpgIMG_2939.jpgIMG_2940.jpgIMG_2941.jpg

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8 REPLIES 8

‎05-24-2021 03:55 AM

HP Recommended

hi

this ?

https://www.metrofuser.com/post/hp-color-laserjet-pro-m253-m254-m278-m281-m153-m154-m178-m181-printe...

 

 

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Windows 11 22h2 inside , user

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‎05-24-2021 05:10 AM - edited ‎05-24-2021 05:11 AM

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Thanks for the link - it looks like my photos didn't upload, maybe they were too big?

Anyway, I did locate this image and point out here the 2 parts i have now without a home.

But, I cannot find out where this particular pick up assembly is located on my MFP281fdw - please tell me if you see my photo? I can see it inserted when i post, but when i look in the thread it is a faded out triangle

Screenshot 2021-05-24 at 13.06.51.png

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‎05-27-2021 03:56 AM

HP Recommended

Anyway, I did locate this image and point out here the 2 parts i have now without a home.

But, I cannot find out where this particular pick up assembly is located on my MFP281fdw

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‎05-27-2021 08:20 AM

HP Recommended

it takes time for the photos to be approved
but I was able to see them
now if the link I found is not enough I'm afraid I can't help you
I hadn't found better documents if I remember correctly!

 

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‎05-27-2021 09:06 AM

HP Recommended

Thank you, I have looked and I cannot see where that AFP unit is situated on the printer. If I could at least find where it was I could locate the areas to replace the parts that came loose.

I have contacted the company who have the entire unit (as per my photo) where the 2 parts are part of it and will see if they can indicate where that unit is situated on the printer itself.

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‎05-27-2021 09:09 AM

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Sorry, I searched for videos or documents, and unfortunately I couldn't find anything conclusive

 

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Windows 11 22h2 inside , user

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‎05-27-2021 09:13 AM

HP Recommended

Thanks for your efforts. I thought there may be something online for engineers with instructions in how and where to replace these pick up units but I couldn't find anything either. 😞

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‎05-27-2021 09:28 AM

HP Recommended

Yes sorry, I hope you find a solution

I tried different searches, disassemble, manual videos or images and no way

 

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