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HP Recommended
HP OfficeJet Pro 9018e All-in-One Printer
macOS 10.15 Catalina

I had an unsatisfactory experience with telephone tech support and feel I was misled about the delivery time for a replacement printer. I want to email HP so I can provide full details. The "Contact Us" link on the HP website says there is a way to email, but I was unable to find any path to do so.

 

Failing that, I'd like a street address so I can send a letter by postal mail. 

 

Thanks for considering these questions.

1 REPLY 1
HP Recommended

@PhillyMark224, Welcome to the HP Support Community! I’m here to help.

 

I understand your concern. Let me escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.