• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!

‎08-08-2025 01:56 PM

HP Recommended

Hp envy photo printer 

Reply
1 REPLY 1

‎08-11-2025 09:18 AM

HP Recommended

Hi @Grangskelton 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I’m sorry to hear about the plastic stuck in your HP Envy Photo printer from an iron-on transfer.

 

To assist you better, could you please provide:

 

  • The exact full model number of your HP Envy Photo printer?
  • A clear image showing where the plastic is stuck inside the printer?
  • Details about which part of the printer it’s stuck in (paper feed, rollers, output tray, etc.)?
  • Any visible damage or error messages on the printer?

 

This will help me guide you with the most accurate and safe steps.

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

 

I am an HP Employee.
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.