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HP OfficeJet 3830
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I have an hp officejet 3830 all in one I need to print some photos using my android phone how do I set up my printer to print on a5 glossy photo paper please its set for A4 how do I change settings please

1 REPLY 1
HP Recommended

@rita47 

 

The documentation I can find on the HP OfficeJet 3830 All-in-One Printer series is somewhat complete but lacks detail on whether you can do what you want using the Mobile version of the application.

 

The limitation:  The Mobile application does not allow you to set the paper size after the photo is opened for print nor does the application support creating a custom paper size form for any non-standard paper size / type.

 

Printer Specifications for HP OfficeJet 3830, DeskJet 3830, 5730 All-in-One Printers

 

Photo paper in A5 is not a standard supported size of the type (Photo paper).

 

What can you do?

 

Set the paper size and type ahead of time using the Embedded Web Server (EWS). 

 

In the case of A5 photo paper, there might - or might not - be a paper size listing for the paper size in photo paper.  So.. what?  If you can do so, select "Custom" as the paper size (likely the last size in the list) and hope that is enough.

 

Basics

 

Load / Check paper size into printer

Check / Adjust at the printer display panel and / or EWS

If for Windows >> Adjust Printing Preferences / Shortcut

Open the item to be printed > Optionally Set / edit available options > Print

 

Details

 

Load the paper into the printer according to the instructions in the printer user guide.

 

 

Paper already loaded? 

Open tray – Wait a few seconds – Close tray - Update information - Continue

Done that?  Stuck?

Open tray - Remove paper - Gently flex the stack - Return paper to tray - Close tray - Update information - Continue

 

 

Check / Adjust / Retain the Paper at the Printer Display Panel

 

Section is not applicable to printers lacking a printer display panel.

 

Open Printer Tray,

If you have not yet done so, Remove / add desired paper size - type

else

Wait a few seconds

Close Tray

IF applicable for your printer:

On the Printer Control Display Panel,

Click Modify / Change / No-Yes (wording varies), adjust the paper size and type, Click OK

 

No Size?  If the size of the Paper Size is not in the Drop-down list, Select Custom

Note:  Not all printers allow selection of “Custom”

 

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Embedded Web Server (EWS)

 

EWS option is applicable to network connected printers.

 

Reminder

No Size?  If the size of the Paper Size is not included in the Drop-down list, Select Custom

Note:  Not all printers allow selection of “Custom”

 

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

 

Verify / Update Tray and Paper Information

 

EWS – Browser

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

 

EWS - HP Smart for Mobile - iOS

Reminder: The EWS Tray and Paper settings must be updated before you open the object to be printed.

Open HP Smart (for mobile)

Open Settings

Open Add / Set Up a Printer 

Scroll down, Click, Tray and Paper

As Available:  Check / Adjust settings in Advanced

Click Apply to save changes

 

EWS - HP Smart – Windows

Start HP Smart Application

Printer Settings

In section Settings > Advanced

Tab Settings > Preferences

Tray and Paper Management

As Available:  Check / Adjust settings in Advanced

Click Apply to save changes

 

 

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

 

NOTES

  • Size not listed in the Drop-down menu?  If available:  Select Custom (likely the last selection in the list)
  • EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced
  • Features and options differ by printer model and type.

 

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Set the Preferences – Windows

 

This section is not applicable to Mobile Printing.

 

Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” for similar from within printing software / applications.

 

Preferences and Envelopes: 

Select / leave Printing Preferences shortcut to "Everyday Printing" or something equally benign. 

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

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Printing Preferences – Shortcuts / Selections

 

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

 

Next

Tab Printing Shortcuts

Click / Highlight your preferred Shortcut 

Click Apply > Click OK to exit

 

Optional - Additional Setup / Information

 

Make changes to a Shortcut (Model Dependent)

  • Select your Shortcut (locked / template or custom) >
  • Adjust the settings for paper, source (tray), other settings
  • Check all sub-menus in all Tabs
  • Click OK to save / leave sub menu

 

Custom Shortcut

On the main Preferences menu,

Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name

Click OK to save the setup

 

Side Bar:  Scan Menu for HP Scan

Open section More >

Check / adjust settings in each sub-section

Click OK to save sub-menu changes

 

 =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

 

Example

HP Smart Mobile - iOS (iPad Pro) - Main Menu

HP_Smart_Mobile_Main_Menu_9HP_Smart_Mobile_Main_Menu_9

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

NOTE

The following is provided simply FYI - please completely ignore if not applicable or if you are not interested...

 

 

Transform / Resize

 

There are no direct means of changing the paper size within the application after the photo is opened to be printed.

 

After opening the photo, click the "Print icon", then Transform / Resize the size of the photo on the paper.

OR

Check whether the paper size is at least set to Custom or other size (Slid the gray bar "up" to see settings).

 

General Example - HP Smart Mobile - Transform / Resize

HP_Smart_Mobile_Image_Print_Transform_4HP_Smart_Mobile_Image_Print_Transform_4

 

What else?

 

Edit / Crop

 

There are no direct means of changing the paper size within the application after the photo is opened to be printed.

 

Edit the photo in various ways to change the character of the printed output.

 

For example

Open HP Smart Mobile

Select Print Photos

Find and Open the photo to be printed

In the Preview for that photo, Click the tiny pencil icon to Edit the photo

Select "Adjust" and then Crop

Select manual or one of the presets available to force the size of the image onto the paper.

 

Example - HP Smart Mobile - Print Photos - Edit / Crop

HP_Smart_Mobile_Print_Edit_Crop_2HP_Smart_Mobile_Print_Edit_Crop_2

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 3830 All-in-One Printer series 

 

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