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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Hp 7740 paper jam

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11-13-2023 06:29 AM
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: macOS 12.0 Monterey
Hello,
My hp 7740 printer keeps jamming my paper while printing. This happened after 1 paper jam and I removed the paper out.
The jam always happens in the ink cartridge area.
I have tried resetting my printer, updating the firmware, and checking if paper is inside. but nothing worked for me.
I had my printer for a year now and it has always been a good printer. Anyone can assist me with this ?
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