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12-15-2021 12:51 PM
I am a preschool teacher trying to print stickers for my littles. When I put a sheet of matte sticker paper (thick) in the printer, it just jams. I tried to change the paper type, but there is few options: no labels, no sticker paper, basically just regular, thick and custom. I am very competent in creating projects on the computer. This problem has to do with the printer itself. I also looked at the manuel and did not find anything about printing on label or sticker paper. The sticker paper I am using is "cricut" brand and is a bit rigid. Thank you for your help. I hope to get the problem remedied quickly.
Could there be an alternate place to put the paper "in" instead of the usual paper tray?
12-16-2021 02:08 PM
Welcome to the HP Community.
I cannot tell you anything reasonable about using MacOS printing options. (No Mac computers in our home office)
That said, we do get a number of Cricut questions every week.
It seems (that) at least a few people have trouble using this type of paper (regardless of the Operating System).
IF the back of the sticker paper is glossy, this can cause trouble - the rollers might not be able to grab the sheet.
Just so - If this is the case, there might be naught you can do about the issue.
There have been a few "home remedies" suggested - any of which might work or might just jam the paper into the printer.
Who said what? Honestly, I don't remember - I think I saw some of these unorthodox ideas while searching the web for issues printing with Cricut paper.
You could try using paper type "Brochure".
HP Brochure paper weight is typically 180 gsm - several types of label paper will print nicely using this paper type (media) setting. Does this solution include printing on fussy Cricut paper? Unknown.
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