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‎05-11-2022 01:44 AM

HP Recommended
Product: HP OfficeJet Pro 9025 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit) 
Hello, each time you print, a "basket full" error message appears,
the capacity of the output tray has been reached. Remove the paper from the tray to continue printing.
Just lightly pull the sheet and the message disappears. What could this be due to?
Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-18-2022 07:08 AM

HP Recommended

Well, i solved the problem...

Go the printer setting menu  and just disabled output tray sensor :).

 

Thx for help.

 

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎05-17-2022 01:22 AM

HP Recommended 
I made these checks but nothing helped... for information, the paper comes completely out of the printer rollers but this message appears all the same. what is curious is that when I remove the sheet from the receptacle, printing resumes immediately. The question is: is there a paper out sensor on this printer
Was this reply helpful? Yes No

‎05-18-2022 07:08 AM

HP Recommended

Well, i solved the problem...

Go the printer setting menu  and just disabled output tray sensor :).

 

Thx for help.

 

1 person found this reply helpful
Was this reply helpful? Yes No
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