-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Hp6432e envy after removing any paper jam still shows E4 fau...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
03-11-2025 11:14 AM
Product: HP ENVY 6432e All-in-One Printer
Operating System: Microsoft Windows 11
HPENVY 6432E AFTER REMOVING THE PAPER JAM THE FAULT E4 STILL PERSISTS.
WHEN POWER ON OFF ON THE PAPER IS PULLED FROM TRAY AND JAMS.
HOW TO ENSURE ROLLER IS NOT DISLODGED OR HOW TO GET RID OF E4
IS THE PRINTER REPAIRABLE OR NEED TO BUY A NEW ONE
ITS ONLY BEEN 2.5 YRS
PLEASE CAN SOMEONE ADVISE OR HELP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.