I get a paper jam error but there is no paper jam

[Dugme]

Hp Officejet 6958. I get a printer jam error but there is no paper jam.

[Nal_NR]

Hi @Dugme,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with paper jams.

The document includes all the places to look to ensure there is not a bit of paper somewhere in the printer. 

Solutions, in the order to be completed:

Paper Jam Error

Excerpted:

  note:

Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The following steps apply to both real and false paper jams.

Step 4 explains how to Reset the printer.

Hopefully, something will help before you get to the very last option.

If nothing helps and if the printer is still under warranty, contact HP Technical Support.

Hope this helps! Keep me posted for further assistance.
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