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‎05-15-2022 06:56 PM - last edited on ‎05-17-2022 05:17 AM by Retired

HP Recommended

I had a paper jam so struggled to remove ripped paper stuck inside. I took off a piece of plastic inside the bottom by the paper jam And tried to put it back but the printer sucked it up and now the plastic part is stuck and I’ve tried sticking a pair of scissors to remove paper strips and the plastic compartment out but it’s fully stuc k 

1 REPLY 1

‎05-16-2022 10:04 PM

HP Recommended

which printer and can you post a picture?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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