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‎12-26-2022 08:08 PM

HP Recommended

How can I actually talk to a live agent I keep getting hung up on

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2 REPLIES 2

‎12-27-2022 02:46 PM

HP Recommended

I have notified the moderators of this forum.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
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‎12-28-2022 06:15 AM

HP Recommended

Hi @Adriennearts,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Complete issue.

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.


- Operating system installed on the computer connected to the unit.
- Connection method - USB, physical LAN, or wireless?
- Error messages (if any) - on the printer display and/or computer, any patterns for flashing lights. If possible, get back to us with the snapshot of the error message.

Take care and have a great day ahead.

Rainbow23 - HP Support.
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