I want to solve E4 error in my printer

[Sri0409]

I want to solve E4 error in my printer (HP Deskjet plus ink advantage 6000)

[A_Gayathri]

Hi @Sri0409 ,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The E4 error on an HP DeskJet printer usually indicates a paper jam. Here are steps you can follow to troubleshoot and resolve the E4 error:

Check for Paper Jams:

• Turn off the printer and unplug it.
• Open the input tray and inspect for any jammed paper. If you find any, carefully remove it.
• Check the output tray for any paper jams as well.

Clear Paper Path:

• Ensure there is no loose paper or foreign objects in the paper path.
• Make sure the paper is loaded correctly in the input tray, and the guides are adjusted to the paper size.

Reset the Printer:

• Turn off the printer, unplug it from the power source, and wait for about 60 seconds.
• Plug the printer back in and turn it on.

Check for Obstructions:

• Inspect the carriage path for any obstructions. The carriage is the part that holds the ink cartridges.

Reload Paper:

• Make sure you are using the correct type and size of paper. Reload the paper into the input tray.

Update Firmware:

• Check if there are any firmware updates available for your printer on the HP support website. If so, update the firmware.

I hope this helps. 

Take care and have a good day.-

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